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Terms of Service

Last updated: January 1, 2025

These Terms of Service ("Terms") govern your use of the EDSO Gut Guide mobile application and website (the "Service") operated by EDSO Gut Guide ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 16 years of age and agree to comply with these Terms. If you do not agree, you must not use the Service.

2. Description of Service

EDSO Gut Guide is a health and wellness application that helps users identify food triggers through an elimination diet protocol, track digestive symptoms, build gut health habits, and log dietary information. The Service includes both free and paid features.

3. Medical Disclaimer

The Service is not a substitute for professional medical advice, diagnosis, or treatment. The information provided through the app is for educational and informational purposes only. Always consult a qualified healthcare provider before making changes to your diet, especially if you have a diagnosed medical condition, are pregnant, nursing, or taking medication.

If you experience severe symptoms, allergic reactions, or medical emergencies, seek immediate medical attention. Do not delay seeking medical advice because of information provided through the Service.

4. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

5. Subscriptions and Payments

Some features of the Service require a paid subscription. By purchasing a subscription:

  • You authorize us to charge your payment method for the subscription fee
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time through the app or by contacting us
  • Refunds are handled in accordance with the applicable app store's refund policy

6. User Content

You retain ownership of any data you submit through the Service (symptom logs, health data, messages). By using the Service, you grant us a limited license to store, process, and display your content as necessary to provide the Service.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service's functionality
  • Upload malicious code, viruses, or harmful content
  • Use automated tools to scrape or collect data from the Service
  • Impersonate another person or entity
  • Share your account credentials with others

8. Intellectual Property

The Service, including its content, features, design, and underlying technology, is owned by EDSO Gut Guide and protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service without our written permission.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Termination

We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users. You may delete your account at any time through the app settings or by contacting us.

11. Limitation of Liability

To the maximum extent permitted by law, EDSO Gut Guide shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that any health insights provided will be accurate or complete.

13. Indemnification

You agree to indemnify and hold harmless EDSO Gut Guide and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and, where possible, by email. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EDSO Gut Guide operates, without regard to conflict of law principles.

16. Contact Us

If you have questions about these Terms, contact us at:

  • Email: legal@edsogutguide.com
  • Contact form: Contact page
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