Privacy Policy

Last updated: January 1, 2025

EDSO Gut Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

Personal Information

When you create an account or sign up for early access, we may collect:

• Name
• Email address
• Password (stored in encrypted form)

Health and Wellness Data

When you use the app, you may voluntarily provide:

• Symptom logs (type, severity, frequency)
• Stool type records (Bristol Stool Scale)
• Food consumption data
• Dietary preferences and restrictions
• Habit tracking data
• Age, weight, gender, and activity level
• Health history (conditions, medications, past treatments)

Automatically Collected Information

• Device type and operating system
• App usage analytics (features used, session duration)
• IP address and general location (country/region)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate personalized food verdicts and health insights
• Send you notifications and reminders (with your consent)
• Process your subscription and payments
• Respond to your inquiries and support requests
• Send product updates and marketing communications (with your consent)
• Analyze usage patterns to improve the app experience
• Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. Health data is encrypted at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third-party services that help us operate the app (hosting, analytics, payment processing). These providers are bound by data processing agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate data protection measures.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a machine-readable format.
• Withdraw consent: Opt out of marketing communications at any time.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at privacy@edsogutguide.com.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may delete your account at any time, and we will delete your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Cookies and Tracking

Our website may use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies are used only with your consent to improve the Service.

9. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: privacy@edsogutguide.com
• Contact form: Contact page